Need Help?
Support via Live Chat
For SURE the fastest way to get our attention! Check β€œme” out in the right hand corner of your screen. During ZZZ time, please leave us a message and we will be sure to contact you first thing in the morning.
Support Via Email
If you cannot find what you are looking for, then please drop us an Email – if it exist, we will get it for you at the best possible price in the quickest possible time!
Support Via Phone
For the past 5 years and going forward we will continue to serve YOU! Give us a tinkle during store operating hours.
Close
Track my order?
Track My Order
Close
012 362 5885
FREE DELIVERY - ORDERS OVER R1500*
Cart: 0 item(s) R 0.00
Item
 
Price
Subtotal R 0.00
R 510.00 OFF!
a
Finn Frandsen; Winni Johansen
ISBN: 9781446297056
Estimated Dispatch Date: 17 Dec 2020
Was R 3 930.00
now R 3 420.00
Out of Stock but can order for you.

Description

This book is not available as a print inspection copy. To download an e-version click here or for more information contact your local sales representative. When a crisis breaks out, it's not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out.

Product Information

ISBN13 (SKU) 9781446297056
Title Organizational Crisis Communication - A Multivocal Approach
Author Finn Frandsen; Winni Johansen
Edition 1st
Publisher Sage UK
Publication Date 2017
Country of Publication United Kingdom
Format Type Physical
Number of Pages 280
Facebook Twitter Linked In