ISE Service Management: Operations, Strategy, Information Technology
ISE Service Management: Operations, Strategy, Information Technology
R
R 1070.00
ISE Service Management: Operations, Strategy, Information Technology
S. Bordoloi, J. Fitzsimmons, M. Fitzsimmons
Out of Stock
Can Order
Estimated Dispatch Date:
28 May 2024
ISE Service Management: Operations, Strategy, Information Technology
Share:
Description
Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management.
Product Information
ISBN13 (SKU)
9781265075538
Title
ISE Service Management: Operations, Strategy, Information Technology
Author
S. Bordoloi, J. Fitzsimmons, M. Fitzsimmons
Edition
10th
Publisher
McgrawHill
Publication Date
2022
Country of Publication
United States
Format Type
Physical
Number of Pages
544
Institutions
University of Pretoria
