Problem Management - 9781780172415
Problem Management
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Problem Management
M. G. Hall
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Problem Management
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Description
Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.
Product Information
ISBN13 (SKU)
9781780172415
Title
Problem Management
Author
M. G. Hall
Publisher
BCS Learning and Development
Publication Date
2014
Format Type
Physical
Number of Pages
189
