IT Service Management: Support for your ITSM Foundation Exam
IT Service Management: Support for your ITSM Foundation Exam
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IT Service Management: Support for your ITSM Foundation Exam
J. Sansbury, E. Brewster, A. Lawes, R. Griffiths
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07 Jun 2024
IT Service Management: Support for your ITSM Foundation Exam
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Description
Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building on their collective service management experience, the authors walk you through essential concepts including processes, functions, and roles and illustrate these with real-life examples.
Product Information
ISBN13 (SKU)
9781780173184
Title
IT Service Management: Support for your ITSM Foundation Exam
Author
J. Sansbury, E. Brewster, A. Lawes, R. Griffiths
Edition
3rd
Publisher
Ingram
Publication Date
2016
Country of Publication
United Kingdom
Format Type
Physical
Number of Pages
226
Institutions
UNISA
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